Delivery Timeline & Tracking Information
🔄 Tracking Not Updating?
If your tracking status hasn’t changed, please don’t worry.
Tracking updates may sometimes appear slow or remain unchanged for a few days due to:
- Network delays
- Manual processing at logistics hubs
- Courier scanning delays
This does not mean your order is not moving.
In many cases, tracking updates refresh closer to the delivery date.
🚚 Delivery Timeline
Your delivery timeline begins after payment confirmation.
Lagos:
2–3 Working Days
Outside Lagos:
5–7 Working Days
Working days: Monday – Saturday (excluding public holidays).
Orders are processed during work hours before dispatch.
📍 Tracking Information
Once your order has been dispatched, tracking details will be sent to your email
Please check:
- Inbox
- Spam folder
⏳ When Should I Contact Support?
Please allow the full delivery timeline to pass before reaching out:
- Lagos: After 3 working days
- Outside Lagos: After 7 working days
If your order exceeds the timeline, contact us with your Order Number for faster assistance.